Terms of service

OVERVIEW

This website is operated by ViviToria Studio. Throughout the site, the terms “we”, “us” and “our” refer to ViviToria Studio. ViviToria Studio offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a digital product from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our digital products to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

You must not transmit any viruses, worms, or malicious code.

A breach of any of these Terms may result in the immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or any content on the website without express written permission from us.

The headings used in this agreement are included for convenience only and will not affect the interpretation of these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We strive to provide accurate and up-to-date information on this website. However, we do not guarantee that all information is complete, accurate, or current.

The materials on this site are provided for general information purposes only and should not be relied upon without consulting additional sources.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our digital products may change without notice.

We reserve the right to modify or discontinue any part of the Service or any product at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – DIGITAL PRODUCTS

All products sold on this website are digital crochet patterns in PDF format.

No physical items will be shipped.

After completing a purchase, customers will receive access to downloadable files containing crochet instructions, diagrams, and/or step-by-step photos.

It is the customer’s responsibility to ensure that they have the appropriate device and software to open PDF files.

Due to the digital nature of our products, all sales are final unless otherwise stated in our Refund Policy.

SECTION 6 – COPYRIGHT AND PATTERN USE

All crochet patterns, designs, images, and written instructions sold by ViviToria Studio are protected by copyright.

When purchasing a pattern, you are granted a personal, non-transferable license to use the pattern.

Customers may:

• create handmade items for personal use
• sell finished handmade items in small quantities

Customers may not:

• copy or reproduce the pattern
• redistribute or share the files
• resell the pattern in any form
• translate or publish the pattern elsewhere
• claim the design as their own

Unauthorized distribution or reproduction of our patterns is strictly prohibited.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate purchase information for all transactions made through our store.

We may contact you using the email address provided during checkout if necessary.

SECTION 8 – THIRD-PARTY LINKS

Certain content or services available via our website may include materials from third-party sources.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and shall not be liable for any damages related to transactions made with third-party providers.

SECTION 9 – USER COMMENTS AND FEEDBACK

If you send us comments, suggestions, ideas, or feedback, you agree that we may use, edit, publish, or distribute them without restriction.

You agree that your comments will not violate any rights of third parties, including copyright or intellectual property rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, or availability.

We reserve the right to correct any errors and update information without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

• for unlawful purposes
• to violate copyright or intellectual property rights
• to distribute malicious code
• to collect personal information of others
• to interfere with the security of the website

Violation of these rules may result in termination of your access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all digital products are provided “as is” and “as available” without warranties of any kind.

ViviToria Studio shall not be liable for any damages arising from the use of our website or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless ViviToria Studio and its affiliates from any claims resulting from your violation of these Terms or misuse of our products.